Privacy Policy

Last Updated: March 5th 2025

At Horizons28, your privacy is important to us. We are committed to protecting the personal data you share with us while using our services. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, create an account, or engage in trading on our platform.

1. Information We Collect

We collect your personal data through several channels, including:

• Personal Details: When registering for an account, we may collect your full name, email, phone number, and payment method information.
• Financial Records: We monitor your trading behavior, account balance, transaction details, and related financial activities.
• Technical Information: This includes your IP address, device type, browser information, and other technical identifiers used to access our services.
• Cookies: We use cookies to personalize your experience and collect anonymous analytics to improve performance and functionality.

2. How We Use Your Information

We utilize the data collected for the following purposes:

• Account Setup and Management: To authenticate your identity, establish your trading account, and process financial transactions.
• Customer Assistance: To address support queries and provide responsive client service.
• Service Optimization: To analyze user activity for platform enhancement, improved functionality, and better security measures.
• Marketing Communication: With your permission, we may send you updates about new features, promotions, and services aligned with your interests.
• Regulatory Compliance: To comply with applicable legal, financial, or regulatory obligations imposed on our business operations.

3. How We Share Your Information

Horizons28 does not sell or lease your data. However, we may share information in the following cases:

• Third-Party Partners: We may share data with trusted vendors who assist with tasks such as payment processing, IT services, and customer care.
• Legal Requirements: We may release your data to comply with legal obligations or to respond to requests from law enforcement or regulatory bodies.
• Corporate Events: In the case of a business transfer, merger, or acquisition, your data may be transferred to the new organization as part of the process.

4. Security of Your Information

We implement robust security protocols—such as encryption, secure servers, and firewalls—to safeguard your data from unauthorized access or misuse. However, while we strive to protect your information, no online transmission can be completely secure.

5. Your Rights

You are entitled to the following rights in relation to your personal data:

• Access & Update: You can log in to your account to view and update your personal information at any time.
• Request Deletion: You may ask us to delete your data, subject to retention obligations under applicable regulations.
• Marketing Preferences: You can opt out of promotional communications by clicking “unsubscribe” in our emails or contacting support.

6. Third-Party Links

Our website may include links to external sites. Please note that we are not responsible for how these third-party websites handle your information. We encourage you to review their privacy policies before sharing any personal data.

7. Children’s Privacy

Horizons28 does not knowingly collect personal information from anyone under 18. Our services are intended for adults only. If we become aware that a minor has provided personal data, we will promptly remove it.

8. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page, and we encourage you to check it regularly to stay informed.